Shipping Policy

At DecorShop.pk, we are committed to delivering your exquisite home decor and scented candles efficiently and safely. We understand the importance of timely delivery and strive to ensure a smooth shipping experience for all our customers, both retail and wholesale.

General Shipping Information

•Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.•Shipping Carriers: We partner with reputable local and national courier services to ensure reliable delivery.•Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing your tracking number(s). You can use this number to track your order directly on the carrier's website.

Domestic Shipping (Within Pakistan)

•Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. Rates may vary based on the weight, dimensions, and destination of your order.•Estimated Delivery Times:•Standard Shipping: 3-7 business days.•Expedited Shipping: Available at an additional cost, typically 1-3 business days.•Free Shipping: We may offer free standard shipping on orders exceeding a certain value. Any such offers will be clearly communicated on our website.•Local Deliveries: For certain cities, same-day or next-day delivery options might be available. Please check at checkout for eligibility.

International Shipping

At this time, DecorShop.pk primarily ships within Pakistan. For international shipping inquiries, please contact us directly at info@decorshop.pk to discuss potential options and associated costs.

Wholesale Shipping

For our valued wholesale partners, specific shipping terms and conditions apply:•Customized Shipping Solutions: We offer tailored shipping solutions for bulk and wholesale orders, which may include freight shipping or dedicated logistics services.•Shipping Costs: Wholesale shipping costs are determined based on order volume, destination, and chosen shipping method. These will be communicated and agreed upon during the order confirmation process.•Lead Times: Wholesale order lead times may vary depending on the size and complexity of the order. Our wholesale team will provide estimated delivery schedules.•Packaging: Wholesale orders are packaged securely to withstand transit, with consideration for the nature and fragility of the products.Wholesale partners should refer to their individual wholesale agreement or contact their dedicated account manager for details on returns and refunds.

Shipping Address Accuracy

Please ensure your shipping address is accurate and complete at the time of checkout. DecorShop.pk is not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, you will be responsible for the re-shipping costs.

Damaged or Lost Orders

•Damaged in Transit: If your order arrives damaged, please contact us immediately at info@decorshop.pk within 48 hours of delivery. Provide your order number and clear photos of the damaged item(s) and packaging. We will work with you to resolve the issue promptly.•Lost Orders: If you have not received your order within the estimated delivery time, please contact us. We will investigate with the shipping carrier and provide assistance.

Contact Us

If you have any questions about our Shipping Policy, please contact us:•By email: info@decorshop.pk•By visiting this page on our website: Contact Us